CashnKart – Privacy Policy

We at CashnKart value your trust and are committed to protecting your personal information. This Privacy Notice describes how CashnKart processes your personal information through our website, devices, products, services, online marketplace, and applications that reference this Privacy Policy (together “CashnKart Services”).

By using CashnKart Services, you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Policy, which may be updated from time to time at our discretion. You also consent to our collection, storage, processing, transfer, and sharing of your personal information with third parties or service providers for the purposes outlined below.

1. What Personal Information Does CashnKart Collect?

We collect information to provide and continually improve our services:

• Information You Provide:
  Any information you provide in relation to CashnKart Services (e.g., account registration, order details, communications). If you choose not to provide certain information, you may not be able to use some features of our services.

• Automatic Information:
  We automatically collect details about your interactions with our services, including device/browser data, IP address, and usage patterns. Like most websites, we use cookies and unique identifiers to enhance functionality.

• Information from Other Sources:
  We may receive updated address/delivery details from our logistics partners or other third parties to ensure accurate records and smooth deliveries.

2. How We Use Your Information

We use your personal information to:

• Process Orders: Take and fulfill orders, deliver products/services, process payments, and communicate regarding purchases.

• Improve Services: Provide, troubleshoot, and enhance usability, performance, and features of CashnKart Services.

• Recommendations & Personalization: Suggest features, products, or services relevant to you.

• Communicate: Contact you via phone, email, SMS, or chat regarding your orders, services, and promotional offers.

• Legal Compliance: Collect and use information to comply with applicable laws (e.g., seller verification, tax purposes).

• Fraud Prevention: Detect, prevent, and manage fraud, abuse, and credit risks.

• Advertising: Display interest-based ads, without using personally identifiable details.

3. Cookies & Identifiers

To recognize your browser/device and improve your experience, we use cookies and similar identifiers. You can manage cookie preferences via your browser settings.

4. Does CashnKart Share Your Information?

We do not sell customer information. We share data only as described below:

• Transactions with Third Parties: Certain services or products involve third-party providers (e.g., marketplace sellers, logistics, recharges). In such cases, relevant data is shared to complete the transaction.

• Third-Party Service Providers: Companies we engage for logistics, payments, marketing, analytics, and customer service may access your data only to perform their duties, under strict confidentiality.

• Business Transfers: In case of mergers, acquisitions, or business transfers, customer data may be transferred as part of business assets, subject to this Privacy Policy.

• Legal Compliance & Protection: We may release data if required by law, or to protect the rights, property, and safety of CashnKart, our users, or others.

Other than the above, you will be notified if your personal information is to be shared with third parties, with an option to opt out.

5. Security of Your Data

We maintain appropriate safeguards to protect personal data. However, as with all online platforms, no method of transmission is 100% secure.

6. Your Choices

• You can access, update, or delete certain personal information in your account settings.

• You may opt out of promotional communications anytime.

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of CashnKart Services means you accept our updated terms.